FLATRATE shipping on all items. Excluding the following – Signage – Coreflute – Foam Board – A-Frame
How much does shipping cost?
We offer a range of shipping options to ensure you get your hobby as soon as possible.
Our Shipping options are
Australia Post (Standard & Express)
Aramex Australia
Couriers Please
TNT
Shipping cost will be calculated at the check out based on you location and the size and weight of your parcel.
To check freight prices, add the items you are interested in to your cart, at the bottom right of the cart page you will find our shipping calculator.
Add your postcode to find out what options are available to you.
Shipping Method Overview
Please keep in mind that our order processing time is 1-2 business days.
Shipping estimates are from when your parcel is collected by the courier.
If a shipping method does not appear at the checkout, it is not available for your postcode
Australia Post
Standard
Couriers Please
Aramex Australia
Australia Post Express***
Estimated Delivery Times*
2-7 Days
2-8 Days
2-8 Days
1-3 Days
Tracking
Yes
Yes
Yes
Yes
Ship to PO Box
Yes
No
No
Yes
Taken to Post Office if not Home***
Yes
No
No
No
Change of address after shipping
No
No
No
No
* Transit times are estimated by the carrier and are subject to change, delivery times may vary in peak periods and are outside the control of Paper Papa Measured in business days (Monday to Friday excluding public holidays) from the shipped date Excludes Handling Time
** Orders sent with Australia Post will be taken to your local post office if you are not home at the time of your delivery. Startrack and TNT orders will be returned to their local Depot and delivery will be attempted again the following day. Once delivery has been attempted twice it will be held at their depot or returned to sender (RTS). RTS will incur a fee, payable by the customer before we resend the order.
Couriers Please orders will be taken to an authorised Collection Point outlined by couriers Please- the recipient will need to show a valid form of ID to collect the item.
*** Australia Post – Express Post guarantee currently suspended. Express Post remains our fastest postal delivery option, but current circumstances mean we can’t guarantee next-business-day delivery at the moment. Express shipping refers to the delivery method your order is posted, and does not speed up our handling time.
How can I track my order?
A tracking number will be emailed to you on the day your order is dispatched. You will also be able to find your tracking number by viewing the order in your Account Order History when logged in to your account on our website.
Please be sure to check for regular updates on your parcel through our delivery partners websites
Please allow the full time shown for delivery estimated by the carrier before getting in touch. In our experience Australia Post will not open an investigation on a missing parcel until three business days have passed from the estimated due date.If your order has still not arrived we encourage you to get in touch with us and we can open an investigation with Australia Post on your behalf.